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NAME - SURNAME


PHONE NUMBER


MAIL ADDRESS


HOTEL

CHECK-IN DATE


VISIT & MEETING ORGANIZATIONS
  • GOOD
  • AVERAGE
  • POOR
Service Quality
Equipments
General Cleaning
Staff Attitudes and Behaviour
Suggestions and Opinions



FRONT OFFICE & RECEPTION & WELCOME
  • GOOD
  • AVERAGE
  • POOR
Greeting / Welcome
Information / Check In
Staff Attitudes and Behaviour
Suggestions and Opinions


FOOD & BEVERAGE
  • GOOD
  • AVERAGE
  • POOR
Tastes of Food
Room Service
General Cleaning
Staff Attitudes and Behaviour
Suggestions and Opinions



HOUSEKEEPING
  • GOOD
  • AVERAGE
  • POOR
Housekeeping
Room Equipment and Supplies
Staff Attitudes and Behaviour
Suggestions and Opinions


HEALTH CLUB
  • GOOD
  • AVERAGE
  • POOR
Greeting / Information
Fitness Equipments
Spa / Massage
General Cleaning
Staff Attitudes and Behaviour
Suggestions and Opinions